How can I easily find my submissions?

You have real-time visibility and operational control over all documents and sendings processed by Communication Platform. It serves as the foundation for monitoring platform activity, troubleshooting issues, and maintaining operational excellence โ€“ from the moment inputs are ingested until outputs are distributed.

this means you have traceability and transparency across the entire document lifecycle through intuitive front-end tools, enriched feedback via APIโ€™s and SFTP, and comprehensive search and filtering capabilities. You have the possibility to monitor progress, detect anomalies and ensure timely intervention.

You are able to:

  • Track documents on document-level and batch-level throughout the processing pipeline
  • Provide a consistent and up-to-date view of document statuses in the front-end interface
  • Allow flexible search, sorting, and filtering of all processed items (documents and sendings)
  • Offer multiple channels (UI, API, SFTP) for status retrieval, integration, and automation
  • Improve responsiveness through immediate visibility into errors, delays, and SLA breaches
  • Support both bulk and granular document operations, regardless of the input channel or volume